SafePass – Contact Tracing

On September 9, Mayor Garcetti, L.A. County Officials, and Citizen CEO announced a partnership with SafePass, a mobile app that provides contact tracing capabilities for individuals throughout L.A. County. SafePass will allow users to self-report their symptoms for COVID-19 and receive notifications and alerts directly from the Los Angeles County Department of Public Health. All contact tracing data is anonymous, private, encrypted, and deleted after 30 days by Citizen. Officials encouraged residents to download the app to expand local efforts to track COVID-19 for L.A. County’s 10 million residents.

Using Bluetooth technology and anonymized data, SafePass tracks any close contacts with other users, and alerts them to potential exposures. Any users who have meaningful contact with another user who later tests positive for COVID-19 will receive a notification to get tested. The app also offers immediate access to eligible users for a free at-home testing kit for those who have been notified of exposure through the app and provides up to date information about all active testing sites in L.A. County. All location data is anonymized and deleted after 30 days. To learn more about SafePass, visit citizen.com/safepass.